Project Description

case study

NSW Dept. Of Community Services

Dept. Of Community Services (DoCS ) now FaCS
Manager Client Services Bulk Recruitment

As a standardised quality control measure to ensure the implementation of the required cultural change following the Wood Special Commission of Inquiry into Child Protection Services in NSW; over 4-years Kimmaree Thompson sat as an independent panel member on every Manager, Client Service interview for the NSW Government Department of Community Services.

| Average of 2 bulk recruitment rounds per year 2004-2008 | 350+ Applicants per round

| 51 Appointments in 1st round| 8-12 Days Interview per round

| average 100 Referee Reports per round | feedback for successful and unsuccessful applicants

| Development Plans for some unsuccessful internal applicants. Multiple rounds of bulk recruitment per year to implement cultural change recommendations following the Wood Special Commission of Inquiry into Child Protection Services in NSW

| Interview’s held in Metro and Rural NSW locations.

ROLE

Dept. Of Community Services (DoCS ) now FaCS
Manager Client Services Bulk Recruitment

INDUSTRY

Child Protection

Risk Management

Government

YEAR

2004 – 2008

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