Sydney Water2018-09-09T13:02:44+00:00

Project Description

case study

Sydney Water

Sydney Water Administrative Services Review

Effectiveness assessment for an earlier restructure, undertaking a performance gap analysis, determining client satisfaction levels and service delivery gaps.

Assessing the competency and skill mix of existing office holders.

Final Report included recommendations for workload re-allocation and changes to service standards and performance monitoring.

ROLE

Administrative Services Review

INDUSTRY

Utilities

Government

Restructure

Change Management

YEAR

2008

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Corporate Workshop Facilitation

For your Executive Planning Retreat, Strategy Day or Change Management Implementation Briefing – Kimmaree Thompson can facilitate and co-ordinate the logistics so that everything runs smoothly and you get documented key deliverables.

At your site or off-site in Sydney, Brisbane, Perth and Byron Bay.