CASE STUDY

Positive Workplace Change-Focus Group Facilitation
Escalating Workers Compensation Claims

 

ROLE:

Focus Group consultation process design

Design for NSW Statewide Deployment

Facilitated Focus Groups for Norther Cluster

Report writing for each Focus Group and Final Report

VISIT CLIENT WEBSITE

Department of Family and Community Services
​​​​​​​2018

Positive Workplace Change
Focus Group Facilitation

Design and deployment of Positive Workplace Change Focus Group consultation across the Northern Cluster at FaCS. The Focus Group consultation design was built around the Appreciative Inquiry positive change model and optimal performance research by Mihaly Csikszentmiahalyi.

Focus Group consultations were held from Taree to Tweed Heads in both NSW Housing and Family and Children’s Services work locations.

​​​​​​​Preparation of comprehensive findings report, including recommended change management priorities for improved workplace engagement and positive workplace cultural change.