CASE STUDY
Positive Workplace Change-Focus Group Facilitation
Escalating Workers Compensation Claims
Escalating Workers Compensation Claims
ROLE:
Focus Group consultation process design
Design for NSW Statewide Deployment
Facilitated Focus Groups for Norther Cluster
Report writing for each Focus Group and Final Report
Department of Family and Community Services
2018
Positive Workplace Change
Focus Group Facilitation
Design and deployment of Positive Workplace Change Focus Group consultation across the Northern Cluster at FaCS. The Focus Group consultation design was built around the Appreciative Inquiry positive change model and optimal performance research by Mihaly Csikszentmiahalyi.
Focus Group consultations were held from Taree to Tweed Heads in both NSW Housing and Family and Children’s Services work locations.
Preparation of comprehensive findings report, including recommended change management priorities for improved workplace engagement and positive workplace cultural change.